Privacy Policy

We understand the importance of keeping our customers information private when using our website and we take great lengths to ensure a high level of online safety for anyone shopping on our site. If you have any questions regarding your privacy, please contact us at info@gingillihouse.com.au.

Personal information collected
Personally identifiable data about our customers is known to us only when willingly submitted by the users of our online store. We collect personal information from you – such as your name, phone number, email address and postal address – so that we can provide you with the products you want as well as the best shopping experience possible. Without this information, we may be unable to get you the items you’re after.

Please note, we do not collect or maintain any credit card details. All credit card processing and security is handled by Shopify or other third-parties such as PayPal.

How do we use the information collected?
When you visit our website we may collect information, such as the address of your Internet service provider, the name of the web page directing you and your activity on our site. The information we collect may be used to process your transactions, improve our stock holdings and to help further develop our website. We uses and stores this type of information, as with that obtained from other cookies used on the site, to help it improve the services to its users.

Disclosure of your information
We do not sell, trade or rent your personal information to others. We do however use other companies and individuals to perform services on our behalf, such as delivering orders and processing payments. They will have limited access to your personal information. They will only be given information which is needed to perform these services and we will not authorise them to use your information for other purposes.

Cookies
Our website uses cookie technology to help us provide you with a better experience with the use of our website. You may configure your web browser to refuse the use of cookies, however it is not recommended and may result in the loss of functionality on our website.

Communications
When you make a purchase or an account with Gingilli House, you are given the option of receiving future communication from us. We will occasionally send marketing newsletters to you which may contain information on new arrivals, updates, and sales offers. All our customers are given the option to unsubscribe or opt-out of receiving our communications. Simply click on the “unsubscribe” link at the bottom of the email or you can email us at info@gingillihouse.com.au and we can manually unsubscribe you. 

Gingilli House ABN 83 872 404 710